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Frequently Asked Questions

REFRL is a Credible and Dependable Ecosystem providing users, professionals, Merchants/Vendors and Suppliers a NEW industry Standard. Read more here…

REWRD points is a system where you as a referrer, member, professional, merchant/vendor, or supplier get points for various actions through the REFRL system. These points can be used in our online store or can be refunded for cash.

REWRD points  are earned purchasing from our store or registered merchants/vendors and suppliers.  If you successfully refer someone to one of our registered professionals, merchants/vendors or suppliers and they conclude a project or sales transaction through REFRL, then you will also be awarded REWRD points.

Most definitely. Posting your projects through REFRL will get some of the best and approved professionals, merchants/vendors or suppliers to quote or send in a tender on your project. You can then choose the best one that suits you and even get ‘n discount from REFRL.

We have a Compliments and Complaints process however, we will investigate any issue arrising from users or the Professionals on this Ecosystem.
We will try to mediate however, we do not take responsibility for any loss or continual issues arrising from any side.
What we will do after investigating issues and if we find that any of our Professionals were in contravention of our T’s & C’s and work ethic, we will remove them from our REFRL Ecosystem.

The Screening process includes:
1) Application web form on REFRL
2) The mediators ask for extra info, which includes references, photographs and actual success stories which are used to verify Professionals
3) We have telephonic as well as in person interviews and ask individuals and businesses that may have referred someone the important stuff.

We investigate and try our best to access their reliability before any Application is Approved.

On the homepage on the bottom right corner of the screen is a support button that will allow you to fill in a form logging the issue. You can also contact REFRL directly on info@refrl.co.za.

If refrl.co.za does not have all the information you need, you can contact REFRL on info@refrl.co.za for more information.

We are proud to answer yes! Search for REFRL on the Google Play Store or the Apple App store.

The short answer is: No
REFRL only provides an Ecosystem to assist various types of professionals and entrepreneurs to get better credibility and extra work.
We assist them to Connect, then to be Referred and for a successful reference the Referrer will receive Rewards.

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